Effective Date: 01/08/2025
Welcome to www.monsoontea.co.th (the “Website”). These Terms and Conditions set out the rules and guidelines for using this site and purchasing from Monsoon Tea Co., Ltd. (“we”, “our”, or “us”). By using our Website, you agree to these terms in full. If you do not agree with any part, please do not use the site.
1. Use of the Website
You agree to use this Website for lawful purposes only. You must not use it in a way that may cause harm to the site or to others, or in a manner that breaches any applicable laws.
You are responsible for ensuring that any details you provide are accurate and up to date.
2. Ordering and Payment
By placing an order through our Website, you confirm that all information provided is accurate and that you are authorised to use the payment method submitted.
All prices are shown in Thai Baht (THB) and include VAT where applicable. Shipping fees will be calculated at checkout based on your delivery location.
We reserve the right to cancel or refuse any order at our discretion — for example, if an item is out of stock, pricing is incorrect, or payment cannot be processed.
3. Delivery and Returns
We aim to dispatch orders promptly, but delivery times may vary depending on your location and external factors such as customs procedures. We are not responsible for delays once an item has been handed to the courier.
If you’re not satisfied with your purchase, please contact us at [email protected] or via our LINE Official Account @monsoontea for assistance with returns or refunds.
4. Intellectual Property
All content on this Website — including text, images, logos, and product descriptions — is the property of Monsoon Tea Co., Ltd. or our partners and is protected by copyright laws.
You may not reproduce, modify, distribute, or use any of our content without written permission.
5. Limitation of Liability
We aim to keep our Website accurate and up to date, but we do not guarantee that it will always be free from errors, interruptions, or omissions.
To the extent permitted by law, Monsoon Tea Co., Ltd. is not liable for any indirect or consequential loss, or for any business interruption, loss of data, or loss of profits arising from the use of this Website.
6. Personal Data and PDPA Compliance
We take your privacy seriously. Any personal data collected through this Website is handled in line with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand.
Please refer to our Privacy Policy for full details on how we collect, use, and protect your personal data, as well as your rights under the PDPA.
7. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the Website after updates indicates your acceptance.
8. Governing Law
These Terms are governed by the laws of Thailand. Any disputes arising from or related to these Terms will be subject to the jurisdiction of the Thai courts.
9. Contact Us
If you have any questions about these Terms and Conditions, you can contact us at:
Monsoon Tea Co., Ltd.
328/3 Charoenrat Road, Wat Ket, Mueang Chiang Mai, Chiang Mai
+66 (0)53 106802
[email protected]
